Privacy Policy
Effective: May 5, 2026
Nova Roofing & Siding ("Nova," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at novaroofingsiding.com or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us when you request an estimate, schedule an inspection, or contact us — such as your name, phone number, email address, property address, and project details.
- Property information we measure on your behalf using publicly available satellite imagery and Google's Solar API (roof size, pitch, complexity, etc.).
- Automatically collected data when you visit our site — including IP address, device and browser type, pages viewed, and referring source. We use cookies and similar technologies (Google Analytics, Google Ads, Meta Pixel) to measure ad performance and improve the site.
How we use your information
- To prepare and deliver your estimate and follow up about your project.
- To schedule inspections, send appointment confirmations, and provide project updates and customer care.
- To respond to your questions and improve our services.
- To measure and optimize our advertising on Google, Meta, and similar platforms.
- To comply with applicable law.
Text messages and calls (TCPA)
If you provide your phone number and check the consent box on our forms, you agree that Nova Roofing & Siding may send you text messages and place calls related to your estimate, appointment scheduling, project updates, and customer care, including by automated means. Message and data rates may apply. Message frequency varies. Consent is not a condition of any purchase.
You can opt out of text messages at any time by replying STOP. For help, reply HELP. Opting out of texts does not opt you out of phone calls — to stop calls, contact us at (844) 386-8517 or info@novaroofingsiding.com.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing for the purpose of providing the service you requested (for example, to our SMS provider) is permitted.
How we share information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the business (CRM, communications, payment processing, hosting, analytics) — bound by contractual obligations to use the information only for our purposes.
- Subcontractors we engage on your project, when relevant.
- Legal and regulatory authorities if required by law or to protect our rights.
Data retention
We retain your information for as long as needed to provide the services you requested, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time by contacting us at info@novaroofingsiding.com.
Your choices
- You can ask us to update or delete your information by emailing info@novaroofingsiding.com.
- You can opt out of texts (reply STOP) and email marketing (use the unsubscribe link in any email) at any time.
- You can disable cookies in your browser, though parts of the site may not function correctly.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the latest revision. Material changes will be communicated where appropriate.
Contact us
Nova Roofing & Siding
165 Industrial Pk Rd, Dover, NH 03820
(844) 386-8517
info@novaroofingsiding.com